Dear Friends,

I made payment for  Apple Laptop on 8th Nov and took delivery the next day i.e 9th Nov. I received the machine in fully charged condition so obviously I did not try to charge it immediately. On the same day after using for two hours I tried to charge the machine and found that it is not charging at all and also showing that the " Battery Not Charging". I immediately contacted the Apple person for replacement of faulty machine but he informed me that this is now an issue of "Service" and not pertaining to " Sales" as the sale is already done and asked me to give back the machine and now the machine is sent back to Vishakapatnam for checking the machine hardware status and doing necessary remedial action. So I request you check these things so that you need not have to go through this painful process and loosing the fun of owing a Mac.

I will keep you informed the updates on this issue.

Regards,

Ajay Kumar Kotha.

CE(E&T), Rajahmundry.